We will respond to every email within 24 hours, Monday to Friday, excluding holidays.
About Jovli Store
How do I place an order?
Shopping at Jovli is easy:
- Once you have found an item, choose your size and click on the ‘ADD TO CART’ button on the product page.
- Review the items in your shopping bag by clicking the ‘SHOPPING CART’ link at the top of the page.
Click on ‘PROCEED TO CHECKOUT’ to complete your order.
Is my personal information kept private?
Which country does Jovli ship?
We ship worldwide
How do I track my order?
Once your order has been dispatched, you will receive an email containing your order number to track your package. If you have registered, you can also follow the progress of your delivery by signing into your account and selecting My Account followed by Order Status.
Managing Your Account
How can I change my password?
Yes, this can be done by accessing Change ID and Password in the My Account section.
What if I forgot my password?
If you forget your password, click Forgot Password and enter the email address that you have registered with us. We will email you the password that we have on file. If the email address you registered is no longer valid, please contact customer service for assistance.